Well, I have to join the "should have read the reviews team".. Simple pool motor went south 6 months into my new home with existing equipment. & 036;575 for the warranty, that included the pool equipment, & 036;60 for their tech to come out and confirm and then they deny the claim saying it’s too old and normal wear and tear. Well what isn’t? How do these people stay in business?. 30 minutes on hold only for their rep to read from their contract, a small line in their contract you get after you buy that says they don’t cover unknown or pre existing conditions. REALLY? This just means they can deny anything that might cost them anything. I hope your company sinks without trace. Shame on you Principal: Mr. John B. Craddock, CEO • Ms. Kristin Lewis, General Manager.