registered for free trail with no obligation but then was charged $103.04 to my bank account and received further unwanted product
registered for free trail with no obligation but then was charged $103.04 to my bank account and received further unwanted product
This complaint and/or review was posted on The Skeptic Files on 04:37 am, September 15, 2017 (CST) and is a permanent record located at: https://www.skepticfiles.org/review/blizzardwhite/.
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Neoma Linnan
When I initially ordered the free trial I was not aware that I could choose between the pens or the tray. So, I order, I’m excited and the next day I receive 2 packages. First package had 1 pen, second package had 2 pens. I read the directions for the pens and tried one pen for 2 days… the directions say to smile for 15 minutes while the product is on your teeth. Fine. I do, and it hurts to keep your lip up for that long. On the 8th day (which was yesterday) my card was charged $94.13. I called and talked to a lady and I explained to her that I am perfectly fine with paying the $94 but I asked if I could send back the pens and receive a tray instead. After going back and forth with her she tells me “once you have received the pen you cannot receive a tray.” I said “ok, but I never PICKED the pens in the first place, so can I send you back the pens and you send me a tray” she says “no I can refund you back 35% of your money back, and cancel your membership” WHAT???? 35% of my money?? I never wanted to cancel my membership to begin with. I wanted the tray. She says “sorry.” I said “can I please speak to someone else who understands what I am wanting?” SHE HANGS UP THE PHONE ON ME!!! I am totally pissed and WILL NEVER-EVER order a damn thing from these people! I called back. Spoke with a man named Jake. He pretty much says the same crap, except he says he can refund me back 60% of my money. Again… its not about the money… ALL I WANTED WAS A DAMN TRAY PEOPLE!!! He gives me a number and an address to send the product back and says once it’s processed I will receive a full refund, and if I want the trays then I can order again online. Real funny!!! I will never. The product may have been great and I will never know because of the people they have working for the just ruined it for the consumers. I am MAD!
Georgetta Ceppetelli
They were advertising a free sample of there product if i just paid the shipping which i did.On June the 24th i received my credit card summary and found they charged me $1.25 on the 17th of May then on the 19th of May charged me another $3.87 then on the 29th of May charged me another $94.31.This is a lot of money for a product that was to be a free sample to me it is a scam to rip people off and false advertising.What can i do??????
Mindy Warhol
They were advertising a free sample of there product if i just paid the shipping which i did.On June the 24th i received my credit card summary and found they charged me $1.25 on the 17th of May then on the 19th of May charged me another $3.87 then on the 29th of May charged me another $94.31.This is a lot of money for a product that was to be a free sample to me it is a scam to rip people off and false advertising.What can i do??????