Chem-Dry

Chem-Dry

Tom Okeefe claims that he provides professional cleaning services. He has his website where he advertises himself as the best cleaner nationwide. He also says he has been doing it for 25 years. However, when I hired Tom he didn’t know what to do. I needed my $1,600 mattress to be professionally cleaned. There were dirty spots on the sides from moving and he got them worse! He used some cleaners and left watermarks, next day it got yellow. He ruined the whole mattress! Also, he gave the quote which was $89 plus tax, but when I was talking on the phone to him, I mentioned there were other offers to do services and they were only $65. So, he agreed to charge me only $65, however after he was done he charged me $89 plus tax anyways. I ended up paying $95. He doesn’t even discuss the price before he cleans, he just want to get his money and leave. So, he took my CASH and didn’t even give me the receipt or anything! I tried calling him next day and for awhile he wouldn’t answer, but when he did, all of the sudden he was extremely busy and said he will call back, same day or next day. It’s been more than 3 days so far and he never called back! Overcharged rip off! plus the worst service ever!

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