Coal Cosmetic

Ordered a trial and received it with no way to stop future shipments. Packing slip has no info on it and cannot find any info on internet. No name, no phone number, no address. Am going to try and contact credit card company.

So, I saw an ad on Facebook for a “free” trial offer for Coal Cosmetic. Free. Free.Free. They lie, lie, lie. You’re suppose to pay ONLY $4.95 for shipping. No auto enroll, they said. Lies, Lies, Lies. | All the sudden the other day, I receive a box. It’s a jar of the Coal Cossmetic moisturizer. The packing slip was comical. They don’t tell you who it’s from, where they are, how much they just sucked out of your bank account or a phone number to call them. It’s like the d**n box appeared from the black abyss. First off, I would NEVER one ounce of any mooisturizer for $89.95!!! I can have a freaking treatment at a spa for that! | When I found a number, I called and they said they would not refund my money. They would lower the price of my next order (what next order, I didn’t order this order). Um, nope, that is not acceptable. I will not make a next order. I told them to cancel whatever enrollment they have for me, you know, the one I didn’t sign up for? I demanded a refund. He said “we don’t do that”. Huh? WTF. Let me talk to someone who has the authority to refund my dang $89.95″. Everyone I speak to gives me the same crap. | After 15 minutes of being passed around, getting snarkier and snarkier, I finally yelled the person on the phone, who then sent me to another person that I yelled out etc, etc, etc…until someone gets on the phone and says “how can I help you?” | Once again, I demanded my money back. They said they have to keep me enrolled for one more month then they will cancel. I said, “do you want me to yell at you too?” EVERY one I talked to gave me the same s**t over and over. So finally, I said that I just sent a message to my bank to dispute any charges from them ever, and if, in one month I get another little bottle, I will consider it a free gift. I said my bank is now on their job, and if they won’t refund the money to me, they will refund it to my bank. They then told me to send my little jar back. I said not until I get my money. He said “we give you discount next month.” | Whatever you do, don’t order anything from them. They lie and then you have to spend hours on the phone being passed around for nothing. Just call your bank and dispute and go from there. Oh, and the free trial was crap, it didn’t do anything that my regular moisturizer doesn’t do. I pay $8.99 for that!