CTOption Complaint

Complaint Summary: CTOption is not allowing us to withdraw our funds, our account manager disappeared, sent many correspondences to CTOption but no live person getting back to us, no one responding to our withdrawal requests, they email the withdrawal confirmation every time we submit the withdrawal requests, someone behind the scene reading the emails but no one executing it. Please help. Attached are the documents needed for the complaint, If you need more info we can provide them as well. Following is the info of our account manager and the CTOption: Eliot Yorg Senior Financial Advisor Website: www.ctoption.com Phone Number: [protected] Extension: 407 E-Mail: [protected]@ctoption.com CTOption Customer Care Service InfiniCore Ltd. 2 Woodberry Grove, Finchley London England, Greater London United Kingdom – N120DR Customer service +[protected] Charles Bonnet (US contact by Eliot in Merri Lync) [protected]

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