DriverSupport

DriverSupport Review

I bought a $9.99 update your drivers package. Was surprised to get an email thanking me for buying a subscription. I had no idea I had bought a subscription. They did not make this clear. | I emailed as soon as I knew to cancel. They responded that after looking at my account THEY felt I had the wrong driver support package or maybe I didn’t know how to use it. | This made me even madder. I asked for a refund NOT for help – My reason for wanting a refund was stated clearly in my refund request, that reason being, Hey, you pulled a fast one on me by signing me up for a subscription without me know it…I don’t want to do business with you. | Then I had to request a refund all over again. That was the only option I had. So I did. THEN I receive an email stating moneys already paid are not refundable. | Wow! Why didn’t you just tell me that in the email you sent me in response to my refund request? I will tell you why, they still wanted to rope me into their service and/or wanted to stretch the process out so they could charge another month to my bank account. | Sleazy company. Wil I miss the $9.99 cents? Of course not. Companies like this need to be called out.

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  1. Debbi Brookie
    June 16, 2020
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    June 16, 2020

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