The receptionist in the outpatient rehab gym (D2-16) hispanic ethnicity / probably Dominican- she sits in the front seat of the entry way of this office- she refused to give me her name as she only wanted me to speak to her direct report – my mother is a hispacinwomen who does not speak fluent English- numerous times she come to pT with my aunt (who doesn”t speak English ) and her approach is expremelyndismissive. Working in a hospital whom attends /assist patient with or with our insurance she should be well versed in her interaction with patients. – her attitude should not be extremely dismissive or rude; it took me to come in with my mother address this issue which is super upsetting in my end. I did speak to the supervisor on duty- did not retrieve her name either. But I wanted to ensure that this problem has been addressed and will be taken care of as my mother has been a patient of elmhurst hospital for over 8″years! It”s extremely upsetting to come in and see the service provided in this hospital- we understand thenthere are location whom are trying to assist everyone- however if this is not a place for her to work in and service every one with the right attutude – then maybe this location in particular is it for her. My aunt came in a couple of weeks ago to inquire about my mother”s Pt sessions and she was super aggressive and rude. My aunt made a complaint on the first fooor for the hospital. I just want to ensure that this issue is being addressed and taken care of- as a worker of the city we are receptive to feedback and willing to work and treat everyone equally. I hope this issue is taken care of and that this lady whom refused to give me her name changes her attitude.
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Published04 January 2018
Submitted by: Leidy Lopera
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This complaint and/or review was posted on The Skeptic Files on 17:16 pm, January 04, 2018 (CST) and is a permanent record located at: https://www.skepticfiles.org/review/elmhurst-hospital/.
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Zulema Twigg
Worst hospital in DuPage County. *** doctors, inept nurses.. Horrible staff. No one has a clue at Elmhurst Memorial. Stay away from there if you want to keep your life. Go to CDH or Loyola! The place should be shut down.. The new hospital will be no better. It will be like putting hillbillies in a mansion! WORST PLACE EVER! Even some of the doctors say they wouldn’t bring their own families there! There are many other great hospitals in the area, seek them out its your health afterall, you only get one life save it while you can.
Jeniffer Loria
Today was my second day at Elmhurst Hospital Center, and I dreaded passing by the security officer Dey who stands by the elevators on the main lobby. On my first day at Elmhurst hospital, last Thursday, he spoke to me in a condescending manner when I asked him where to get my volunteer ID activated. Today, a week later, he shouted at me because my ID was covered under my scarf, and I passed by him looking down in order to avoid eye contact. I am sick of his condescending and hostile attitude. I am debating whether or not to continue volunteering at Elmhurst Hospital, and if I quit he will be one of the reasons.
Verdell Amavisca
This social worker Alan Blalock abuses the elderly and disrespects human life and the elderly. He is incompetent and an uninformative and should not be working in palliative care. Palliative care means working with people who have an incurable and life threatening condition. What does Alan Blalock do? He puts people with a terminal life threatening illness in the “PSYCH” ward and then refuses to allow them spiritual guidance. He not only disrespects the elderly, but abuses them. He and his cohorts Dr. Ashok Rajput, Dr. Verma, Dr. Ladapo, Dr. Swaby, Dr. Rodriguez, and Beverly Fong should all be ashamed of themselves. He refuses to do his job and assist with filling out forms for medicaid recertifications or direct patients to the correct office to find out information so that they can get insurance information. His skills with family of patients are deplorable and he refuses to ascertain what type of medical coverage individuals have. He does not do his job. Instead he abuses the elderly, and does nothing to make their deaths and transitions to the next phase of their lives peaceful or spiritual. He is a shame to his profession.
Chere Lobue
This complaint is about a nurse in the orthopedics dept on Tuesday 11/13. Her name is Orlene Crawford. She was rude and disrespectful. Refering to me and my daughter she said: “Jesus Christ, are they deaf? They do not listen! I don”t believe they were sitting here the whole time!” After waiting three hours to see the doctor without moving from the waiting area, the last thing I expected was to be treated like this. Unfortunately for her, I understand English and she thought I did not.
Adan Marsicek
third floor wing e-01 or e-011 billing, there is a lady named Damaris. first she scream NNNeeexttt as if we are animals or something, later while looking at her cell she said what do u need, I gave her a bill that was sent to me she looked, ohh ya gotta go to a-117. I said but…, no no they will take care of it. my second attempt I said I just came from there and they send me here, ohhh she screams to her supervisor I guess “they sent him here” give me your insurance card information so I can look, evidently she did not read the statement when I first gave it to her other wise she would it found all the information there. so the complaint I want to make is the type of service that this individual is providing, mistreating us left and right, treating us like ping pong balls, screaming as if she was talking to her daughters or something, not doing her job properly. If I dont raise my voice she would it have sent me back to wing a-119. so I stood there for a while and she did the same thing to other non english speaking person. I dont know who is supervising Damaris and if she is allow to scream when she calls the next client. absolutely no manners at all and more concentrated on her cell phone, she told me write here in a blank piece of paper how much you make IN ENGLISH!!!. this bad experience took place around the week of april 16 at 1pm
Olimpia Yannantuono
Worst hospital in DuPage County. *** doctors, inept nurses.. Horrible staff. No one has a clue at Elmhurst Memorial. Stay away from there if you want to keep your life. Go to CDH or Loyola! The place should be shut down.. The new hospital will be no better. It will be like putting hillbillies in a mansion! WORST PLACE EVER! Even some of the doctors say they wouldn’t bring their own families there! There are many other great hospitals in the area, seek them out its your health afterall, you only get one life save it while you can.
Aubrey Doil
This complaint is about a nurse in the orthopedics dept on Tuesday 11/13. Her name is Orlene Crawford. She was rude and disrespectful. Refering to me and my daughter she said: “Jesus Christ, are they deaf? They do not listen! I don”t believe they were sitting here the whole time!” After waiting three hours to see the doctor without moving from the waiting area, the last thing I expected was to be treated like this. Unfortunately for her, I understand English and she thought I did not.
Yun Swary
third floor wing e-01 or e-011 billing, there is a lady named Damaris. first she scream NNNeeexttt as if we are animals or something, later while looking at her cell she said what do u need, I gave her a bill that was sent to me she looked, ohh ya gotta go to a-117. I said but…, no no they will take care of it. my second attempt I said I just came from there and they send me here, ohhh she screams to her supervisor I guess “they sent him here” give me your insurance card information so I can look, evidently she did not read the statement when I first gave it to her other wise she would it found all the information there. so the complaint I want to make is the type of service that this individual is providing, mistreating us left and right, treating us like ping pong balls, screaming as if she was talking to her daughters or something, not doing her job properly. If I dont raise my voice she would it have sent me back to wing a-119. so I stood there for a while and she did the same thing to other non english speaking person. I dont know who is supervising Damaris and if she is allow to scream when she calls the next client. absolutely no manners at all and more concentrated on her cell phone, she told me write here in a blank piece of paper how much you make IN ENGLISH!!!. this bad experience took place around the week of april 16 at 1pm