Embassy Suites by Hilton

Embassy Suites by Hilton Review

For the people looking for airport parking or staying in Tampa you may want to know of our experience with | ParkRideFlyUsa and Embassy Suites operated by Hilton Hotels and use a different vendor. | When we checked our car in we filled out a damage card on our car with the valet which was blank as there was no damage on our car. We asked for a copy for our records and were told the office was closed and the valet could not provide a copy as the office was closed at 4:20 AM. | When we returned to pick up our car a week later, there was quite a bit of damage on the passenger rear section around | the tire and bumper. The card they showed us now had a mark showing damage in that area. | We filed the insurance paper work with Kiara MacCarone at Embassy Suites and she would not provide us with a copy | after asking multiple times. | My wife did get a call from the insurance company after many attempts to contact Kiara MacCarone . They issued a claim | number and were setting up a repair facility. The insurance company called back and said that they had denied the claim. | Here is a list of people we contacted trying to resolve this with ParkRideFlyUSA, Embassy Suites, and Hilton trying to | find someone with integrity to stand up and do the right thing.

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  1. Rosita Magnia
    June 16, 2020

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