This company ripped me off. I saw an internet add promising the weight loss product Garcinia Maxx for the price of $4.92 and a product called Detox365 for the price of $4.97. Thinking that was a great price I ordered them both on Jan 30th. These products came in a regular mailing envelope with absolutely nothing included, except a mailing label with a phone number and instructions to send the products back. | I could not find anything online about this company after the initial order, nor did I receive any email communications from them. On Feb 15th I got an email from my bank about money taken out of my account and my account being overdrawn. When I checked my bank account it showed that there was a $83.50 charge for GarciniaMaxx and a $81.75 charge for the Detox365. I called my bank to try to get the charges cancelled but they said there was nothing they could do until the charges had been processed. I then tried to get a hold of someone at the company to find out what the charge was for. That took me over two weeks. | I found out that the first 2 charges of less than $5 were Shipping and Handling and that ‘per the Terms and Conditions’ if you do not cancel within a 14 day period your account will be charged the $80+ for the product. When I asked about getting my money back she said that was not possible because the two week trial period had ended. I have filed a complaint with my vb\bank and also plan to file a complaint with the Better Business Bureau.
Ivory Garber
On June 3, 2016 an ad popped up on my Ipad for a Garcinia Maxslim (by GetSlim365) free 30 day trial for $4.95 shipping and handling. I placed an order and received the shipment approximately 10 days later, and discovered that the credit card I provided during the purchase was subsequently billed $89.92 on June 17, 2016. | I contacted customer service at the number provided upon my discovery that I had been charged $89.92 and was informed that I would not receive a refund because I didn’t cancel within 14 days. I did not receive notice that any additional charges would be placed on my credit card, nor did I consent to same. I also did not receive any notice that the trial had to be canceled within 14 days or any other time period. | Had I been informed of same, I never would have signed up for the trial as there is just no way that the product could work in just a few days. The math just doesn’t add up. I never received a 30 day free trial. | Upon further research into the company, I discovered that they have made it a practice to rip off unsuspecting consumers. | I purchased this free trial for my daughter to show her that I fully support her weight loss journey, and am very upset and disappointed at the cloud this experience has placed on a gesture made out of love. I do not have the means to just throw away $89 as I am on a fixed income and taking care of my elderly mother. | Enclosed, please find copies of other complaints filed against GetSlim365 for the same fraudulent billing issues that I encountered, as well as a copy of the complaint I filed. I have also enclosed, for your convenience, a list of the websites that popup when I type Garcinia Maxslim getslim365 in the search bar and a copy of the initial weight loss offer for Garcinia MaxSlim and a picture of the bottle I received.
Reuben Weiskopf
Saw add on internet. free samples, pay shipping only, 30 day supply Garcinia Maxslim & Detox Now. ordered on May 30, 2016 estimate delivery date June 3,2016. received June 06,2016. On June 17,2016 my credit card was charged $165.00 dollars for both items. I called customer service and asked, ” why the charge?” only two weeks of trial period & I did not authorize any charges. I was told that the charges were for the trial samples, that the trial period was only two (2) weeks and since i didn’t cancel I was charged. I asked why the 30 day supply, but got no answer, | only that their trial period is 2 weeks (14 days from order date). I said cancel my trial and any future orders in their files, i want a refund of the $165.00 to my bank card. Was told only $130.00 refund & cancellation of account is offered, no other options. If I didn’t accept refund they would close account and leave me to other choices. WHAT a RIP OFF. false/missleading advertising. Don’t patrinize this business, there nothing but a ripoff. I have reported them to consumer affairs office, BBB, & attorney generals office. BUYER beware!!!