Hobby Lobby Stores

Hobby Lobby Stores Review

Purchased Christmas Tree in November/December 2014, warranty of 3 years on tree and lights. Tree was a gift and purchased with multiple gift cards. After 2 years, lights went out on the bottom of the tree and I contacted the Lawrenceville, GA store about a replacement. The store manager told me that it was up to the manufacturer to replace the tree. After multiple email, phone calls, pictures of the box, the tree, and the documents proving the tree was from Hobby Lobby, 2014, they requested proof of the gift cards used for purchase before allowing any replacement. Of course, no one keeps copies of redeemed gift cards as proof of purchase and Hobby Lobby stated that there was nothing that they would do to honor the warranty.

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