Terrible nightmare! They steal your time and in case of problems your money: Parcels returned to them from their carrier w/o delivery to the destination address that don’t have tracking simply disappear. so you never receive anything even though you paid for the order. English of stuff is so so and company policies are the worst regarding customer service. Prices are good, but this company compensates by charging high shipping charges. Out of 30 orders, there had been problems with 5 of them. Only 1 complaint was properly handled. The most ugly thing is they change a support team member and you will have to start from zero. Real time stealing. I guess that’s tactic. Who is going to run after 5-20 USD if the chances are like that, that you are going to spend one or two more hours and maybe have to start all over again. Impossible.