They neglected to tell me and others according to the rep that called me, that they add interest to any extensions and expect all the interest in one lump payment at the end of the loan. Now they are demanding over 2000& 036; in this mystery interest money all in one payment or they will charge off the balance and screw my credit. I requested the documents from 2 years ago and I fully expect I will not get them. So I will call every day just like they do until I can get paper proving it.
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This complaint and/or review was posted on The Skeptic Files on 00:15 am, July 11, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/review/hyundai-motor-finance/.
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Jonie Ziff
Returned a leased hyundai on 12/31/2017 to Kia dealership who accepted car w/o complaints( & paid last 2 payments on lease as agreed). | HMF found an ‘inspection’ compaNY WHO FOUND EXCESSIVE WEAR& TEAR & sent vague pictures with a statement for $800. I responded within the their time period & asked to see the car. I made f/u call while they took off $ 250 they wouldn’t tell me location of the car as thier letter had said. Conveniently they hadn’t received my letter (which i then read over the phone). Afte3r that i found the erroneous payment subtracted from my bank account. that prompted a second letter from me asking in addtion to the refund for a complete itemization of whAT HAPPENED | to the car between the time i returned it & the ‘inspection’ & for a waiver of all charges related to it. Response-a bill and the $400 disposition fee. I called again. Conveniently that hasn’t beem received either- even though it was signed & received. During this call they did me a ‘favor’ to extend the payment deadline(never mentioned before) threatening to get a collection agnecy & ruin my credit ( and did not manage to return my refund. Now i have to waste more time talking witha lawyer! Has anyone else been through anything like this?
Salvador Ladage
Set up automatic payments day 1 of lease, Payments were taken out every month for 3 years stopped taking out payments at the end of the lease I thought all was done, Talked to Their lease end people and the dealership before turning in the car made sure all was good and was told I would receive a 400 dollar disposition fee which I expected. Bill shows up 2 months later telling me I was late on my last payment owed the 635.00 and reported to credit bureau two late payments could not get any resolution or anyone to explain what to do Finally I was told I had to file a discrepancy report and maybe it would be taken off my report, I turned the car in to save more towards a new home for me and my family and these people screwed with my credit score I’ve never missed a payment before. I will NEVER buy another Hyundai or deal with these companies again