iHerb Review

Stay away from IHerb international shipping. The shipping was lost, as per iHerb “explanation” due to customs procedure. Checking further I found multiple no -delivery complaints international and local. I made $200+ iHerb purchase as New Years gift. They offered to use DHL shipping, 14 days promised delivery. After 1 month of non-delivery, I was told to wait, that happens “sometimes”. After 2 months I was told they do not request from DHL information on shipping within 3 months of sending. After 3 months I was informed they are NOT going to deal with DHL and refused to refund. I called Global DHL for tracking and was notified that only the sender can request tracking information. iHerb looks for SALES not taking any responsibility for delivery.

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