The worst product and shopping I have faced in this shop in ellante mall chandigarh. When I talked to Ms. Pooja manager of this showroom was so rude and didn”t solve my problem it was like mentally harassment talking to her. Ms. pooja was so illiterately talked… Worst just worst experience her. I will advise to attend customer and talk to them properly and guide them briefly atleast so no one can suffer like I am suffering because of such [censored] things… I do advise to clear all your products whether it will change or not.
Malena Esser
You have an employee by the name of Sarah Parsons at the Orchard Park location in Kelowna, BC. She is the most unprofessional, and rude individual I have ever met in a retail setting. I have seen her at her previous job at Dynamite in the same mall and got nothing but the worst service I have ever received. Due to this individual working there I automatically stopped shopping there and told my friends and family to not shop there either due to the horrible service. It now saddens me that this company has hired her as well. She ruins any good experience I have had at LaSenza. I have ran into her at LaSenza in the past and today as well, as I was working at my place of work. She works in retail and she should understand that stores get busy and when there is not enough people working it is not the person that is helping you”s fault. She created a scene in my store demanding service right away because she has been waiting more than long enough to be served at the cash registers. She works in the mall and should have more patience than that and a little more understanding for the person that is helping her. I personally felt hurt by the way she treated me in my place of work and LaSenza should really look into the person as a whole before just hiring anyone. It doesn”t matter that she isn”t in her place of work but people like myself can recognize her and she is still an employee of your company and she still does represent your company because you did choose to hire her. I do not appreciate being yelled at when it is out of my control, and I also do not appreciate rolling of the eyes and rude comments behind my back when I am in your store. I will never walk into LaSenza again if this individual is working and I will do the same and tell my family and friends to not shop here either. I have bought all of my undergarments for your company since I can remember but due to this I will be taking my business else where.
Annamaria Borey
will never be going back to the la senza in south gate, the lady helping me at the dressing room didn”t believe i had two things so she took my bags to make sure. than after i left i put the one item i was getting on the rack. she approached me very rudely “so where is it huh is it in your bag” i said exsuce me it”s on the rack and she was like “no it”s not no it”s not” i was like wanna check my bags, i”ll show it on the rack. it was on the rack like i said. she didn”t even apologize
Karren Vanderkam
Visited La Senza Gateway yesterday. When I got to the shop the 2 ladies who are suppose to be assisting us as we get inside the shop were busy talking personal things and they were extremely loud. This made it hard for me to even ask them for assistance cause they were just caught up in whatever they were talking about. This is bad customer service and I doubt I”ll ever go to that specific La Senza shop.
Norman Bonaccorso
They do not have push up brad for big breasted women I find it discriminating because some people just don”t like thin bras they like push ups only and it”s not fair it there for example should be at least all sizes with push-up like COME ON like I said once and will day it again I felt discriminated for being big breasted when I wanted push ups my thins waist of my money I can tell you that