Markley Motors

Markley Motors Review

Timeline: October 19, 2015 – December 7, 2015 Person responsible: Athina Schwygert, Finance Director I purchased a 2012 Acura TSX from them 2 months before and the car was totaled by someone running a red light on Oct.19. I had the car towed back to the dealer purchased from (Markley Motors) Once the adjuster said it was totaled, I started contacting the Finance Director, Athina Schwygert as directed by my sales person who sold the car (Michael Shelleman) and my insurance company and lender GM Financial to get my GAP coverage claim documents taken care of. I have left numerous messages with Athina and she refused to return my calls, refused to help me whatsoever. I am sure this is because when I closed on the car I complained that I received poor service during the closing on my car. Still no reason for her to not provide a service to a customer and GM Financial, one of her lenders. Therefore, I have no other choice but to take remedy by complaining with every source I have, as my payments are still due to my lender. Every other source has completed their documentation and forwarded it to the GAP company (Portfolio ) which she insisted on selling me along with a $2500 extended warranty, that is still open and not paid off yet. Just because you don’t like someone doesn’t mean you should ignore them and ruin their credit of mine and my co-signor (Robert Remy). That is exactly what she is doing. Please help. Thanks Elizabeth Newman

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