The hold times are around one hour. Page Plus ILLEGALLY records call. They have the worst reception of any provider. No one in customer service knows what they are doing. The customer service is very rude and will hang up on you and thus you wait on hold to speak to another untrained rep. The phones are so cheap, that no one can hear you. The are verizons reburbs that are junk. When they make a mistake as they often do, they blame you for it and hang up. Any one intersted in a class action law suite against this pathetic company.
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Published08 October 2017
Submitted by: Page_Plus_Scam
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This complaint and/or review was posted on The Skeptic Files on 22:39 pm, October 08, 2017 (CST) and is a permanent record located at: https://www.skepticfiles.org/review/page-plus-cellular/.
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Vonnie Smithhart
We got two phones on page plus. Service on one phone the first month was very bad, full of static. Got phone repleaced, better. Second month, even though both phones were activated at the same time and bills should have been due on the same day, one phone was shut off, HUH? Okay, got pins, reactivated disconnected phone. Third month, went into Cell express in white center, don’t get me started on that one, anyway they activated the pins two days before bills were due. One phone, no problem. Second phone went over on data usage by THREE CENTS! So it went to a call by call and text by text even though my daughter hadn’t been on the net after we paid the bill! When I called they acted like three cents was the whole bill and suggested I just pay it again. SERIOUSLY??? If I had and extra forty bucks to pay the bill twice I wouldn’t be using crappy page plus! So basically it cost me forty bucks for three days of phone usage! WOW!