The Mercury News

The Mercury News Review

San Mateo County version The weekly TV Guide is frequently not delivered. April 2nd when I called to report the missing section, went through the tree answering all he questions. Normally after that I would have been transferred to a person to take the complaint and have a copy delivered. Rather the program just said we are not open call during normal business hours. This occurred at 8 AM on Sunday. Tried again with same results. Called in Monday and was reassured a copy would be delivered, Not true! Carl Olson [protected]

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