AAA northeast

AAA northeast

AAA northeast No service Nationwide!!. Tried calling AAA all day yesterday. My battery was dead. Busy signal all day. Went online to request service. Their website is practically useless. I finally mangaged after many attempt to put in a service request. Was given a 5 hr. wait time! After 5 hrs, a human actually called me back to say, Ooops, we sent them to RI instead of MA! It will be another 6 hrs till they get there! It was 8 degrees out. What if I was on the side of a road with children? I said forget it, that will get them her at 3am. Just send them in the morning. I was told, no, cant do that. I have to call back the next day and request again! Needless to say, I got a jump the next day from someone else. I cannot find any customer assistance link on their website for complaints. I looked up their corporate office number, but their phone system doesnt have a choice for complaints or to talk to a person. I then began just pressig the various options, and all of the extensions were busy. I tried them all repeatedly. I have been paying dues for years and never had to use them before. I went on their facebook page and they are not allowing anyone to add new comments. The one’s that are already there are all saying the same thing.

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