Air Seychelles

Air Seychelles Review

to contactcenter, callcentre Hi There, It was very worse, staff(Lulu) in Joburg at counter are very rude. I was travelling from Johannesburg to Hyderabad, my booking number is GZNMVL and Flight numbers:HM60 &HM260. Flight was delayed in Mahe Airport for 4 hours then we missed connecting flight in Mumbai and we waited more then 5 hours in Mumbai Airport as they booked lately flights. They haven’ provided food and accommodation. There was no one to help us, it was bad customer service. Passengers were struggling to get the tickets for connecting flights. They made us to stood at counter for more then 2 hours, tickets had to be booked before we reach Mumbai Airport but they booked later we reached in Mumbai airport. Accommodation must be provided if there is a delay for more then 4 hours, but they didn’t provide any thing and didn’t respond well in Mumbai Airport. Air hosts were very rude to passengers. I need a compensation for delay in both Mahe, Mumbai Airport and I need compensation for not providing accommodation in Mumbai Airport for more then 4 hours delay. Thanks Venkat +[protected]

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  1. Katherine Valido
    June 14, 2020

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