Absolutely irritating situation. Their website states that they will refund my fee if they don’t find my things. It’s been a while since I reported and I decided I wanted a refund. It just didn’t make sense to wait any longer. They sent me an email stating that my money is on my bank account. I checked it once, then twice. Nothing. Ok, I thought that maybe this operation takes a while and waited for a couple of days. Nothing. I called them again and they said I never asked them for a refund o_O I requested to immediately send my money and they agreed. it’s been a week. Nothing. They stopped answering. AirportLostAndFound, refund my money ASAP.

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