There really needs to be a zero stars available just for this company – also known as Washer Fairy. They scammed me for & 036;146 for a ridiculous washer item that was supposed to help get clothes cleaner/whiter and should have only cost & 036;19.97. I have tried contacting them – 800 number goes dead, they don’t respond to emails; and with personal messaging, they leave you hanging for DAYS only to come back and say we have to investigate or we need the item back. It is ridiculous how unethical this company is. I have been demanding my money for over a month to no avail. They have been reported to the FTC by me – and I am sure by others as well. I am also filing a complaint w/the State of California. Do business with these jerks at your own risk – and you are RISKING your bank account.