Allcraft Mechanical

Allcraft Mechanical

Allcraft Mechanical Chris (Owner) Poor customer service, Lost my lawnmower, offered a terrible replacement, owner is extremely argumentative, unwilling to take responsibility for their actions winnipeg Manitoba!!. They lost my Toro lawnmower last summer, Chris (the owner) got into a huge argument with me over it saying that no one else had reported been given the wrong mower (big surprise considering it was a really good mower). In an attempt to settle, I …MoreThey lost my Toro lawnmower last summer, Chris (the owner) got into a huge argument with me over it saying that no one else had reported been given the wrong mower (big surprise considering it was a really good mower). In an attempt to settle, I took another mower of a much lower quality and it never worked properly. I was busy last year with my lake property being flooded by high water and the mower issue was put on the side burner. This year, I brought it in to a competitor to get tuned up and they told me that it had very low compression and that the primer bulb was cracked and there was water in the carb. I never actually had the chance to use it, since it never worked. I brought it back to Chris at Allcraft, he remembered me and blamed me for not bringing it back to him sooner, saying that gas goes bad in 2 weeks. TOTAL BS. I explained that all I wanted was a mower that worked. I left the mower with him, gave him my business card and asked that he please call me in a week to discuss. I haven’t heard from him since (2 months later). VERY DISSATISFIED WITH THE SERVICE HERE, COMPLETE LACK OF CUSTOMER SERVICE, OWNER DOES NOT TAKE RESPONSIBILITY FOR HIS ERRORS.I would have been happy if I had just been given a mower that worked but apparently that is too much to ask of this business.

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