Purchased a jacket I had seen advertised on Instagram. The website, when purchasing, did not metion the sizes listed were Asian sizes vs American sizes (the FAQ’s told me there were a difference). The size I ordered was too small. The packaging had no information on how to return merchandise so I emailed the company to request return information per the FAQ’s – “If you would like to make a return request please email us with your order number (as qouted in the Subject line of your Order Update email) and the item(s) that you would like to return. | One of our friendly customer care team members will reach out to you as soon as possible with the next steps!” Please note – my “Order Update email” did NOT contain ANY order number in the subject line. I have sent multiple emails to request return instructions from one of their “friendly customer care team” and heve NEVER heard a word back from them. | DO NOT PURCHASE ANYTHING FROM THIS COMPANY – I NOW OWN A JACKET I WILL NEVER BE ABLE TO WEAR AND AM OUT MY MONEY.