American Best Pool Supply

American Best Pool Supply Complaint

American Best Pool Supply was the worst company I have ever dealt with. I purchased a swimming pool heater and first of all it was not delivered when it was supposed to be. I had to drive 160 miles to retrieve the unit! I had technicians install the unit and it did not ignite. I contacted American Best Pool Supply and was told that the unit “needs more air”. I had a total of 6 different companies attempt to get the unit working. I contacted American Best Pool Supply and left numerous messages. Finally, I was told that I needed to contact the manufacturer. That was a fiasco too, and needless to say, 4 months and $1, 500 dollars in technician fees as well as thousands of dollars in lost revenue, my credit card company resolved the dispute by cancelling my payment. Don’t fall for the good prices. You will pay for it in the end.

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