American Eagle Moving and Storage, LLC

American Eagle Moving and Storage, LLC

American Eagle Moving and Storage, LLC Unknown American Eagle quoted one price for moving furniture and belongings and then tripled price once things were being packed/on truck. Alexandria, Belleview Virginia!!. I checked them out online in Nov 2019 and again in April 2018 and no dissatisfactory BBB report. However, after packing date (May 5) up popped numerous complaints from dissatisfied customers being quoted one price but having demanded from them huge increases in price of service once furniture was loaded. Such happened to me whereby I was quoted $6,388 to be told after a walk-through by the man in charge that the fee would be $18, 500. On the phone after I complained about the hike, he lowered the price to $16,500 only to raise it another $2,000, back up to $18,500 and, would I please tip the crew – two of whom spoke no English (Spanish) and seem untrained in packing. Under duress, I signed the new “estimate”. After all, I had to be out of the house in two days. I kept calling the company to try and negotiate something reasonable. Hired an attorney who wrote a letter and also called. Nothing, eccept for demands for money (I’d put a hold on my checks, saying they would be released upon delivery of goods). Rec’d letter demanding money or goods would be sold at auction. More phone calls to company with no issues addressed except repeated demands. To date, no calls have been answered. Names change and proferred titles that have negun to sound ficticious. Beware of this company!

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