I have had auto insurance through Ameriprise for the past 20 years, and never had any problems. But I never had an accident either. When I bought my first home I chose Ameriprise for my home insurance because I believed that they were a good company. | I have had a claim with them for the past 9 months that I have been fighting for them to pay. I have had contractors tell me that it is a covered loss, I have neighbors with similar problems and their insurance companies have sent help the same day and took care of the problem. | Unfortunately, I have received only adamant refusals to investigate or pay my claim. My policy clearly states that the loss is covered, and when presented with this information they come back with unrelated details that are taken out of context and continue to tell me that it is not a covered loss.