Provided services to these people for two years. Towards the beginning of the second year it started getting difficult to collect payment from them in a timely manner. Took lots of reminders and they seemed to put up a front of confusion between the management and accounting departments as a reason why. They even tried to use excuses such as they had requested to put services on hold, when they had never done that at all. | We were promised payment by accounting that never came. We emailed and tried to contact the manager that hired us (Marc Rousseau), the accounting department and the owners of Appliance Direct themselves to practically beg for the payments due to us but nothing received. We discontinued services with them still owing us for six months of services. | Terrible people. They only care about their bottom line and obviously have no remorse for stiffing hardworking small businesses.