Ashley's Towing

Ashley's Towing

Ashley’s Towing Scratched my car and denied my claim do to the fact that I don’t have a previous picture without the scratches they did to my car Las Vegas, Nevada!!. On Friday 10/5/12 My car was towed by Ashley’s towing from the comunity I live in. They claim the HOA ordered them to tow my car. I live in the community on the houses side and I was not aware that in the townhome side of the community i need a special sticker to park. I was legally parked, not blocking anybody’s way, in the other side of the street I saw the red marking for the fire hydrant, and driving for so many years I think I know the rules where to park and where not. The day this incident happened I was just picking up my daughter from my friends house, and I saw the towing company, back up, lift up my car and when i questioned why? the answer I got is sorry, i can not give you any answers. I even asked the driver to please at least let me take my purse out of the car, I had my 3 year old terrified at all of this but the driver didn’t even care, a nd just drove off. After he left I asked the security for this towing company name and number, I called them immediately and told them that my purse was inside the car. When I got to their place to pick up my car, the first thing they asked” ID and registration – I argued with them until they agreed to scort me to my car to get only my registration and ID, nothing else, at that point they felt they were owners of my car. i took my purse out in order to pay them, and when I finally paid them i went back to my car, and to my surprise the car had been freshly scratched by their towing truck, I filed a complaint and now they are denying my claim due to the fact that I don’t have a previous picture of my car without the scratches. one of the workers that works there came out to take a picture and she even agreed “yes, this is fresh”. I’m only asking what is fair, and for them to fix those scratches. Shame on you Ashly’s Towing.

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