The HOA management division of this company in San Antonio is horrible. They do very little of what they write that they can do, very little of what they tell you they will do, and very little of what they tell you in face-to-face meetings to resolve issues. | Trying to get a real person to answer the phone is a challenge into itself. Their voice mail system requires you to CORRECTLY spell the WHOLE first and last name of the person you want to reach. I have never been successful in doing that, even knowing the name. | Evidently the management is very poor because the troops on the front line are left to fend for themselves. I am so frustrated in trying to contact the President, Kelly Brewster, that I could scream. The moat around her castle is wide and deep. Impenetrable. | If you are looking for a good HOA management company, don’t stop here.