Purchased carpet cleaning voucher through WagJag. Arranged date for cleaning months prior. Day of cleaning received email (I presume automatically generated) confirming appointment. I moved furniture and prepared area for carpet cleaning. Appointment time came and went with no phone call or anyone ever showing up for the rest of the day. Called 1-800 number and could only leave message. Second time a cleaning company has failed to provide service with Wagjag. Do not use cleaning companies with Wagjag
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This complaint and/or review was posted on Skeptic Files on 20:24 pm, April 17, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/astro-malaysia-holdings/.
The reviews & complaints posted about Astro Malaysia Holdings was submitted by a member or guest on this website. Any and all opinions and information are published as is. Skeptic Files does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Skeptic Files cannot be held liable for the complaints and reviews posted about Astro Malaysia Holdings as per Section 230 of the Communications Decency Act.
Bonita Stephany
Sudah 2 minggu, siaran HD asyik ternganggu seperti keadaan ketika hujan walhal x hujan pn.. Kalau channel biase plak..dah macam tengok cite cd rosak. Gambar sangkut-sangkut. Sakit mata tau. Segala servis semua dicaj ke customer. Dari penyambungan semula sampai la upah technician yang dtg rumah. Nak kata upgrade system xde plak..dh bertahun kot masalah siaran terganggu akibat hujan x pernah selesai. Tiada alternative ke ingin perbaiki kelemahan? New moto for astro..pkai sampai rosak..
Agustin Varanda
Since for the past few months my decoder always suddenly self ‘boot’in the middle of programme every few minutes & sometimes not functioning whole day.. unable to talk direct to ‘human’ customer service except some programmer robotic talk which unable to help with the problem.. i’ve been using astro more than 15 years & this is the bad srrvice ever
Renate Courtway
Saya tidak puas hati dengan pihak astro billing, akaun nombor [protected] ialah atas nama chew jii jenn, tetepi astro billing selalu sms dan telefon saya dan suami saya. Nombor telefon chew jii jenn ialah [protected]/[protected]. Saya minta pihak astro billing hentikan sms atau telefon ke nombor [protected] dan [protected] untuk billing. Sila cari orang yang berkenan. Saya juga berharap pihak astro complaint dapat selesaikan masalah ini dengan secepat mungkin. Sekian terima kasih
Lashawn Lezo
saya melanggan astro + HD kerana ingin lihat rancangan kegemaran saya, contohnya runningman. Tapi masa tayangan terlalu lambat . 11.05pm – tengah malam. Saya berharap pihak astro akan percepatkan sikit waktu tayangan runningman astro 393 seperti jam 8.30pm . Sekiranya waktu tayangan masih sama lewat malam, saya terpaksa membatalkan langganan. kerana saya tak sempat tengok rancangan kegemaran saya. terima kasih !
Carma Bonsall
Saya dah bayar bil pada 23/11/17 melalui pejabat pos dan baki tertunggak RM3.85 pada 24/11/17 perkhidmatan kena potongan. Saya telah pergi ke Pejabat Astro Kuching untuk buat aduan pada 10 pagi dan mereka akan membuat penyambungan kembali dalam tempoh 3 jam namun apa yang mengecewakan tiada penyambungan dibuat oleh pihak astro, cakap tak serupa bikin
Chi Affolter
Saya tak puas hati dengan perkhidmatan pihak astro, selalu terganggu dengan siaran yang disediakan, selalu keluar signal kuning dan siaran tidak termasuk dalam langganan sedangkan bayaran telah dibuat dan dibayar setiap bulan. Saya mintak astro malaysia call saya, dan juga saya mintak astro bill saya diemailkan untuk memudahkan bayaran dimana manq counter bayaran.
Lashunda Richardson
Why don”t the hindi serials in tara hd – channel 108 have subtitles most of the time… Getting very very irritated at your service… V were getting subtitles for the hindi serials n y did it stop… Paying promptly but not getting our dues Is this the kind of service v are supposed to get in spite of paying so much… Nid an explanation and pls provide the subtitles immediately… Pls include better hindi movies in channel 108 too… Too many repetitions…
Darrell Bise
Saya nak complaint, siaran saya blank tanpa sebab.., tanpa ralat diberikan. So, tak tau apa punca..bila dah call kali ke-52, jawapan masih sama dr operator.. ” Terima kasih kerana sabar menunggu”. Kalau 100x jawpan yang sama, orang pun hilang sabar.. Harap Ms. Rohana Binti Tan Sri Datuk Haji Rozhan selaku CEO ASTROK dpaat upgrade service layanan astrok yang sangat mengecewakan. Masih mundur kerana perlu menunggu lama untuk menjawap respond pelanggan, tapi sangat BANGGA call meminta BAYARAN! Harap anak Tan Sri ni dapat menyelesaikan masalah yang tiada kesudahan untuk semua pelanggan astro.
Jessie Cregin
salam… bukan nak membebel dlm ni… membebel pon xgune.. tpi mmg geram sgt dah.. cume nak gtaw la kan.. astro ni ape masalah… tnjuk2 crite lame2 zaman tok kadok dalam astro citra.. dah tok kadok duk ulang banyak kali pulak tu… oiii astro aku bayar bulan2 bukan nak tgok crite anak2 artis.. g mampus la.. tnjuk crite best ckit.. aku tahula ramai gune astro kat malaysia ni.. tpi melampau btol asyik2 crite same… yg x bleh tahan… crite best2 kul 12mlm ke atas.. ape ko ingat org x keje pagi duk tgok tv… stay up xtdo.. HOPE TAKE NOTE DAN ADA PERUBAHAN LA… BOSAN DENGAN ASTRO VODOH.. VENGONG.. VANGANG ABADI
Stephaine Shoumaker
Saya pemegang acc [protected] berasa x puas hati dgn billing prob, baru lewat 21 hari dah potong astro, dulu x de pula cam ni masa package saya normal, sejak saya kurangkan package, astro dah mula buat hal, tambahan pula bil hnya 133.40 mereka campur bill bulan depan sekali buat nampak cam banyak, bila saya tegur baru nak cakap campur bill bulan depan sekali, january pun x sampai lagi…saya nak penjelasan dari pihak atasan secepat mungkin, atau saya akan ambil tindakan…kerana ni dah macam tipu customer…
Pamula Chu
The local agent have attended to our premise and we were told they are unable to install due to “the premise is too big and high (because its a bungalow) and too many wiring involved”. We have made attempts to seek another agent but apparently there are no other agent available in this area. The agent detail is:- a) Rakyat Elektrik Sales & Service with contact number at [protected] (Order ID: 396679143A) We are quite upset as the agent sent their representative, attended to our premise and refused to install for us as they complaint that the installation is too complicated. They left without resolving the issue. We tried to contact Astro to find us another agent but unable to speak to any of their operator as we do not yet to have a Serial Number. We sent email to [protected]@astro.com.my on 11.12.2017 but yet to receive any response. We need Astro to find us an agent and also an action taken against the agent who had no responsibility and unreasonably refused to install.