Auto Warranty Agency-Salisbury AWA No refund after cancellation October 5, 2015 Salisbury!!. We canceled our auto warranty policy after 1 year on October 5, 2015. Coverage was for 4 years.No refund and no calls back after all paper work was file. We were told 6-8 weeks; it is now 12 weeks and we cannot here from anyone. We have had to file with consumer protection with a subsequent claim with the insurance commissioner’s office.