A page in the yearbook was not “sewn” in to the binding. I called to complain as I ordered through them directly. They said email them pictures, which I did, showing that the page had no sign of being sewn in, which I did. They then said I need to contact my children’s school. They are taking absolutely no ownership of their lack of quality work of their product. Pics attached are funny because I had to crop out people for privacy.