I bought one earlier this year (27/02/2018) unfortunately the crown pulled out, and that was only the beginning of my problems with Balmer & Kalt 14121 NE Airport Way, Portland Oregon, USA. There after sales leaves a little bit to be desired to say the least. | The problem with Balmer & Kalt. Is they seem to be an agent for the CHINESE manufacture in Guangzhou, Guangdong, 510000, China, | The watch was returned to the manufacturer for exchange as suggested by Balmer & Kalt. And that’s the last I’m ever going to see of the watch again as they say that they haven’t received it, even though it was tracked by Royal Mail (but only to the port of entry as it can’t be tracked in China). | All Balmer & Kalt will do is pass you over to manufacturer who to date hasn’t replied to my emails since the 4th November. And now Balmer & Kalt won’t reply to any of my emails. | Balmer & Kalt. There after sales are deplorable and I wouldn’t advise anyone to have any dealings with them. | The product (their so called flagship watch) to my thinking is CHEAP CHINESE CRAP!!!! | I WOULDN’T WANT ANYTHING THEY SELL AS A GIFT.