This company is a scam. I could not agree more with the other reviewiers. I wanted to order a bed-wetting alarm and saw their ad on the website. I placed an order for one of the products and even paid for express shipping but the order came in 4 days late. The company refused to refund me for extra shipment and hung up on me. | The product was defective and did not work. After trying for 1 week I called them and they refused to take it back since it was used. Their crappy policy says that users cant return an item even if defective. | Finally I agreed to exchange the defective alarm and shipped it back to them. They did not ship back a replacement till I called them and asked whats going on. They demanded I pay $7.99 for having the replacement sent to me. I was furious and argued but they said if I didnt pay, they would keep the money. Finally I agreed and they charged me the money. I received the same alarm that I sent them, yes the same defective one after all this madness…. I finally called my credit card company and disputed the charge. The business stopped answering my phone and have refused to assist me further. | Shameless company and horrible business practice. Rip off!