Ordered sample of Bella Radiance productas 2 at $5.95. | Billed $89.00 x 2 under Happy Face and Healthy Face after 18 days. No idea what that was, filed complaint. | Then was told about hidden “Membership” charge for Trial product hidden in the fine print 3/4 of the way down on the page. Called to return product , UN-OPENED and factory sealed, and “less than the 30 day time frame in the fine print”. | I Called to return both, I was told that since I had filed a complaint I was now “Blacklisted”! | They would not talk to me, I called 10 to 12 times. Once with my financial institution on the line, twice hung up on and refused to let me speak to management! Finally talked to top person at the call center John and he said he would pass on my info to Management and that they would call me within 2 to 4 business days He told me that on two different calls. Well you know that didn’t happen! | I have now been robbed of over $190.00 and for two small sample products that someone told me later “They have an item at the Dollar Tree that works just as well for $1!
Danita Tok
On nov 25 2018 i saw an ad for the product and ordered what i thought was sample sizes for the shipping they charged me twice for the face cream and the eye cream ok. But then today dec 8 2018 they charged me 88.97. I called the number and they did cancel the membership which i had no idea i was part of but they wont refund mh money even though i didnt authorize it.