bertera dodge dishonest sales Internet!!. i went to bertera to see about trading my 2018 hyundai for a larger car. when i meet with the sales person, i told him upfront what i was looking for and informed him i owed more then what the car was worth. i also informed him i had no down payment, he said lets see what we can do. he got my credit score and told me they could get me into a larger car. with no down payment, he said they had one dodge they could offer, because it had large rebates and that would serve as a down payment. after looking and test driving the car, i decided to buy. So the finance process started. I got approval they showed me what they were giving me for my old car, interest rate on new loan term etc. being later in the afternoon on a saturday they said delivery on the car would happen on monday. since i choose to get new plates for my car (old plates were fading) they told me just leave my car with them, they would give me a loaner for the weekend, so come monday i shoot in drive the new car away. when i went in on monday, the car was in front (no plates on it) the sales guy greeted me and said car was almost ready to go, (they were running a little late) he then said did you call the bank to surrender your old car. i said what are you talking about. long story short, the paper i signed(had no knowledge) was to surrender my car. at that point after talking to a manager, he said we thought you knew what you were signing. i told him deal off, and why would i surrender my car? all i wanted was a slightly larger car. i was not desperate for a car. i took my old car back and left. now my credit report reflects, that i was approved for a new car loan, and an inquire that now effects my score.