A college student tight on cash, I was excited to order inexpensive books that benefit youth literacy. I ordered all my books for the school year June 21st, so they would arrive before school Sept. 2nd. THE ORDER NEVER CAME. My credit card was charged over $160; but after dozens of emails and hours of waiting on the phone, I have heard nothing. No response. So, I ended up having to spend another $350 for books at school–money I don’t have. It also hurt me academically as I didn’t have time to read my assignments over break. TERRIBLE BUSINESS. NO CUSTOMER SERVICE. 6 months later and still no response.
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Published05 February 2021
Submitted by: maia123
This complaint and/or review was posted on Skeptic Files on 23:09 pm, February 05, 2021 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/betterworldbooks-qumpus-complaint/.
The reviews & complaints posted about BetterWorldBooks / Qumpus was submitted by a member or guest on this website. Any and all opinions and information are published as is. Skeptic Files does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Skeptic Files cannot be held liable for the complaints and reviews posted about BetterWorldBooks / Qumpus as per Section 230 of the Communications Decency Act.
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