Big Bazaar / Future Group

Stop this pathetic service, Since a long I had been a Regular customer of Big Bazaar, Around 12 to 15 k Every month I do purchase from Big Bazaar. But Initially It was good and pleasure shopping with Big Bazaar Now its hell and think twice before going to Big bazaar Outlets. Today I had finally decided not to go Big bazaar and even recommend others not to go to Big Bazaar because you are Looters and gang of Nuisance people. I think since you became brand now you guys thing that we can do what ever you want and because people are coming and buying from you so you do whatever you want to do. Your guys are not trained even dnt know how to talk or behave with the Customers, Your Manager just stand and ask you question rather than asking his Team, Stock not been taggged with badges and Yes Free bies God Know where these goes. I had attached Bill of today”s my last shopping with Big bazar, spoiled my day by your Team and badges on cloth was not even removed after paying and even when I came out from store your staff was laughing and more than that when I came out from the store the badge was not been removed from the cloth, what a humiliating. Stop this third class treatment and service, dnt hire your staff from Bangladesh or even worst than that.Everything there is some issue and more than that charging 24 Rs for a bag? A Bag? what a loot and, what the hell is this? Non sense-pathetic-third class and worthless services. Thanx to lots and other store which treat their customer with grace and valued. And offer so good price point and deliver at home with very nominal charges. So loss of Big bazzar is Lots gain. I think the days of the Future group fall is arrive as their heads are full of proud and arrogance.. Not Regarded Only some senior future group staff to call or respond this. Umesh [protected]

Sir, I have been visited quite number of stores, malls etc at Bengaluru, Poona, Mumbai and even your store at above mentioned store, never ever beep sound came while entering the store. But when I entered your store at Belagavi on the evening of 29th Jan, your entrance door started beeping. Security requested me to check for the tag if I have purchased from outside. I said none. He asked me whether I am wearing new readymade clothes. I replied negatively. He asked me to handover my wallet after removing all belongings. He kept on searching for the tag for ten minutes. During all this time my family was waiting in the door only as culprits. You can understand the humiliation. After searching for a good time, he removed something from the wallet and told that, because of this tag door was beeping. But as I am using the very wallet from last one year or so, in none of the stores/malls in the above mentioned cities, doors did not beeped. As the wallet was presented to me by my daughter, I called her and explained this. She told me that the high end wallet belongs to HIDESIGN company and it contains RFID tag, which helps in finding it in case of theft. Immediately, I met Mr Vikas Kaushal, staff No.483810 and explained everything and asked for replacement/cost of the wallet. He just said sorry politely. This has happened absolutely because of the technical problem in your store. Hence, kindly do the needful to compensate for the loss incurred to me at the earliest. Thanks and regards, S R Kuriyavar Plot No. 72, Patwardhan Layout, Vadagaon, Belagavi 590005. Mobile No. [protected] Mail: [protected]@gmail.com

Staff name chandan have quite rude behavior and doesn”t know how to treat customer… There were four billing counter all of them were working but there was no staff in 3 counter and in 1 counter staff name chandan He was just seating in the billing counter and doing nothing still then he order us to go to ground floor for billing? ?? We started asking why but then he started arguing and charging. . What the… ?? Is this the way to treat customer??

shopped at food bazaar at bigbazaar, kalyani nagar, pune on 14th november, 2009, at 1626hrs at counter no 5, cashier name ravindra, bill no. T28/19086, bill amount rs 7287.00. goods worth 1962.00 not delivered. seven bags given, on bill seven bags written, called back as soon as i cross checked at home, promised to be informed about this descrepency by store manager sourav, no reply.pure case of cheating. alim chagla cell no [protected]

The Big Bazaar outlet has managed to convince me never to shop at a big bazaar ever again and not recommend it to anyone. let me cite my experience at the Thane branch where I go religiously. Since the last 4 months that I have been going there, there has never been any air conditioning inside making the entire experience a pathetic and sweaty one. The first time I enquired a few months back I was told that it was because of electricity cuts in Thane. The second time someone told me there was a compressor problem and today when I went there they had no excuse. I personally feel that the person running it (if its a franchisee) is saving huge money on electricity by not running the a/c however what he is not realizing is that in this age where we have a D Mart and a Reliance just some distance away, the experience inside the store is what will count. I took the number of the customer care but nobody answers the phone. I will try to get in touch with Mr Biyanis office and recommend a surprise visit by him to experience what Im talking about but I thought others reading this should BAN big bazaar. Vijay