Big O Tire stores #5800 rip off Aliso Viejo California!!. I went for tire balance and rotation with $24.99 flyer on 7/31/13. I watched they rotate the tires without balance, and told them I need the tire balance so they did it. I found one tire with nail punture and I gave them another free tire repair coupon for tire repair. The fat manager start to give BS and ask $25 more because I had flat tire repair fluid in the tire and it is toxic need to be clean up. I had no choice due to the nail had pull out and it was leaking air. I watched their work all the way. They did not do any toxic big deal clean up job as they said, they just repair the punture and put the tire back. Beware this store is not honest. The promotion flyer just to suck you in for more rip off.