Black Optix Tinting

Black Optix Tinting

Black Optix Tinting Rip Off Richmond Virginia!!. Subpar service to say the least. Dropped my car off (the first time) to get the windows tinted. Was told this was about a 2 hour service, but could be a little longer….7 hours later I was sitting in their lobby well after closing waiting for my car to be finished. I didn’t leave the shop until 11pm that night. Told- sorry we had someone not show. Next day, I come out to my car and notice bubbles and other issues throughout my car. I called, they were very nice about scheduling me to fix. Fast forward 2 weeks, I drop my car off the night before for the first appointment of the following morning. Again I find myself after closing, waiting for my car to be finished. 10 hours this time around- again I’m told, sorry we had someone not show. Once again- next day, I’m finding bubbles and scratches all over the windows that have been tinted- not to mention pieces of hair stuck in my windows. I called- they were very nice, but want to again have the chance to fix it. I need my car for work- I’m in sales. I’ve already had to arrange to not have access to it twice and now a third time? Come on- get your act together. At this point, all I want is my money back so that I can go somewhere else and get this done correct the first time. I did purchase through Groupon, but since I had already cashed in the service, there was little they would do. Also- for a 4 door car in the groupon, they do NOT mention that it does not include your back window and that will cost you another $50 or so. It’s a complete scam since their own website coupons are cheaper and do include the back window.

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