Bragada Mattress

Bragada Mattress Review

We bought a split king with the adjustable base and their Crowne mattress in Jan 2009. From the beginning my husband’s mattress was softer than mine and prone to cratering. We called and complained to the company, but were told this is normal adjustment of the mattress as it is broken in. Now, 1 year later, he sinks to the foundation and Bragada doesn’t want to do anything about it. In fact, they have NO RECORD of our previous call to discuss our issue. Just a record questioning if the base should constantly squeak upon any movement by the occupant of the bed. They blame the manufacturer of the mechanized base, claim it is “normal softening”, etc. Unfortunately, their warranty requires we take photos of the mattress with no one on it, and send them in. Photos don’t begin to reveal the issue. Then, if they decide it warrants further investigation, we have to package the mattress and ship it back to them at our expense. Once they receive it, they may – at their discretion – replace the mattress under warranty. My question is what is he supposed to sleep on during the time we’re shipping and examining this defective mattress? Why would I pay $75-100 in shipping to send it back to them with no guarantee it will be replaced? My mattress is fine, surprisingly. (A split king is nothing more than 2 XLTwin mattresses shoved together) My mattress also sits higher than his even when we switch beds. I’m 130 pounds and my husband is 260. Maybe his broke down due to his size? If that’s the case, why was this aspect of the product not explained from the beginning? That was a question I asked about the mattress prior to purchase. Won’t purchase another Bragada mattress and not looking to go Tempurpedic, either since they seem to have the same problems.

Rate and Write a Review on Bragada Mattress

Sending

Bay Country Financial Services Complaint

BORROWER BEWARE! I was in a situation and had to come up with $1, 000.00 immediately. My friend told me about this company that did title

Apporio Infolabs Complaint

Apporio was supposed to deliver the app in February. They have asked for a two-month extension. After two months they just showed me the

MyPartyShirt.com Complaint

Anyway, I purchased an item from mypartyshirt.com and was guaranteed that I would receive my items by the 31st. This was a Halloween

North Shore-LIJ Complaint

Adam stein is an INCOMPETENT and negligent dr who let my friend Kevin Deane bleed to death when he worked at mt sinai Hospital. Stein

Childcarenetwork.com Complaint

A lady from our job was passing around a book for her daycare full of items. Many of the staff members order several things from this book

GV Management Company Complaint

Can anyone explain how to contact GV Management Company? I only know they are based in the UK and that’s because I have read their