Warning, Run Away from these persons, | Please be aware and please stay away, | Read carefully the multiple case for fraud, | Case No. 77/16-22 / OAHNo.2016030421 | www.bar.ca.gov/pdf/accusations/ard274417_2015_11_09_acc.pdf | www.bar.ca.gov/pdf/accusations/ard233690_2017_06_08_dec.pdf | www.plainsite.org/dockets/2rkdy634g/superior-court-of-california-county-of-los-angeles/sanda-nevada-llc-v-shalom-laytin/ | PLEASE READ: | UNDERCOVER OPERATION 2 | 32. On or about April 10,2014, an undercover operator with the Bureau (“operator”) took | the Bureau’s 2000 Pontiac to Brake Masters 135. The front brake pads on the Bureau- | documented vehicle were in need of replacement and the ~J cylinder spark plug was defective, | causing the check engine light to illuminate. The operator told a male employee that she wanted | the brakes and illuminated check engine light inspected and presented him with a wupon from | Brake Masters 135 for a free brake inspection and check engine lamp inspection. The operator | signed and received a copy of a written estimate and left the facility. | 33. At approximately 1420 hours that same day, the operator received a call from | Respondent’s employee, “Bo”. Bo told the operator that the front brake pads were badly worn | and needed replacement and that the front brake rotors needed replacement as well. The operator | told Bo she would call him back. At approximately 1435 hours, the operator called the facility | and asked Bo if they could resurface the rotors instead of replacing them. Bo claimed that he | 9 | could not resurface the rotors because tbey would be too thin after machining. Bo also told the | operator that the check engine light was illuminated because ofa diagnostic trouble code for a 1 | engine misfire and that they would require an additional $98 for a diagnosis of the check engine | light. Bo stated that the repairs and diagnosis would cost $532.43, which the operator authorized. | 34. On or about April II, 2014, the operator received a voice mail message from | Respondent’s employee, “Mike”, requesting a return phone call. At approximately 1045 hours, | the operator called the facility and spoke with Mike. Mike told the operator that all six spark | plugs were worn out and were the incorrect type for the vehicle, the coil pack was burnt and had | high resistance, and the spark plug wires were bad. Mike claimed that all of these parts would | need to be replaced in order to correct the illuminated check engine light. Mike gave the operator | a revised estimate price of$l, 137.73 for the repairs, which the operator authorized. | 35. At approximately 1600 hours that same day, the operator returned to the facility to | retrieve the vehicle, paid $1,135 for thc repairs, and received a copy of an invoice. | 36. On or about April 14, 2014, the Bureau inspected the vehicle and found that the | facility had performed approximately $777 in unnecessary repairs.
Norma Rollf
SHALOM LAYTIN, ERIC LAYTIN, MATAN SIMCHA OZER LAYTIN, MATAN LAYTIN, | Warning, Run Away from these persons, | Please be aware and please stay away, | Read carefully the multiple case for fraud, | Case No. 77/16-22 / OAHNo.2016030421 | www.bar.ca.gov/pdf/accusations/ard274417_2015_11_09_acc.pdf | www.bar.ca.gov/pdf/accusations/ard233690_2017_06_08_dec.pdf | www.plainsite.org/dockets/2rkdy634g/superior-court-of-california-county-of-los-angeles/sanda-nevada-llc-v-shalom-laytin/ | PLEASE READ: | On or about March 5,2014, an undercover operator with the Bureau (“operator”) took | the Bureau’s 2000 Chevrolet to Brake Masters 135. The front brake pads on the Bureau- | documented vehicle were in need of replacement. The operator told a male employee that she | wanted the oil and filter changed and a squeaking noise inspected. The operator signed and | received a copy of a written estimate in the amount of $27.95 and left the facility. | At approximately 1034 hours that same day, the operator received a call from | Respondent’s employee, “Tim”. Tim told the operator that the front brakes were worn, and | recommended replacing the front brake pads and resurfacing the front rotors. Tim claimed that | the master cylinJ·c, was leaking, that it waS dangerous to drive the v,:,icle as “the brake | hydraulics could fail at any minute”, and that the master cylinder needed replacement. Tim also | claimed that the brake fluid needed to be !lushed. Tim told the operator that it would cost a total | of$597 for the repairs. The operator told Tim she would call him back. At approximately 1044 | hours, the operator called the facility and authorized the repairs. | At approximately 1200 hours, the operator received another call from Tim. Tim | claimed that the left caliper piston “would not go back in” because it was damaged from | overheating and that the left front brake caliper needed replacement at a total cost of $129.15. | The operator told Tim she would call him back. At approximately 1209 hours, the operator called | the facility and authorized the additional work. | (BRAKE MASTERS OF SACRAMENTO, INC.) ACCUSATION27. On or about March 6, 2014, the operator returned to the facility to retrieve the | vehicle, paid $760.30 for the repairs, and received a copy of an invoice. | 28. On or about March 11,2014, the Bureau inspected the vducle and found that the | facility had performed approximately $540.80 in unnecessary repairs