Brilliant Skin Serum

First off, I should have recognized the bogus direction this would take me. A picture of Ellen Degeneres crying online, along with another of Oprah. Upon going to this site, there appeared to be incredible advertisement, including the main endorsement of these products…The Great & terrible Dr. Oz. | Pictures of many celebrities, having used this skin care got my attention. There were “before” and “afters”also of everyday users. There were also testimonials of the amazing miracle skin care, destined to heal all skin care ills, with the claim that it would offer results amazing enough to replicate botox in appearance. I needed skin care. | It emphatically stated in print “free trial offer” amounting to $4.95. Of course the terms & conditions were in absolute tiny print found somewhere almost hidden on the site. It did NOT say the companies were separate. It also did NOT make clear that these “free” trial offers (postage only) would be SEPARATE charges! When I checked my credit card statement, I was actually charged twice! In amounts much larger than stated on the site!! What the claim says is a total of “$109″(postage included) I was charged 1. $85.97 and 2. 89.97 I did receive the small “trial” product, however I did NOT even receive the actual beginning product I was charged for. | I really smelled the skunk when several times I tried to contact the company, the “mailbox was full” Are you kidding? Don’t be duped by these people. They are LIARS and DECEIVERS.

I did NOT authorize two charges of $92.00 on Nov. 15 or Nov. 29 to PCM BRILLIANT SKIN and KECOMMR*BUYUPHORIA and I am disputing those charges. | Unfortunately, I fell victim to a deceptive product advertising scam on Facebook on Nov. 15 when I responded to an ad for a face cream and an eye serum. The Facebook ad led me to a form to fill out, including my billing information to purchase one-month samples of the cream and serum for, respectively $4.95 and $5.97, which I was charged with no problem. As a generally savvy consumer, I checked for any conditions or subscriptions and did not see anything of the sort. | My receipts, attached, do not mention anything about a “subscription” or “trial offer.” In fact, they say, Thank you again for your purchase of Luster Eye Serum” and “Thank you again for your purchase of Luster Age Defying Cream.” | Nothing in the packaging OR THE FACEBOOK AD mentioned a “subscription service,” nor do I recall having to click on any such terms of agreement to complete the purchase. (Contrary to what they say, the ad DID NOT redirect to their web page, which does have a terms of agreement). The person I spoke to on the phone on Nov. 29 confirmed that the company had canceled their Facebook ad because it was problematic and unclear. | In any case, I was under the impression that I had purchased the product with no further obligation … until today when I checked my accounts to find that on Nov. 29 that I was hit with two charges of $92.99 EACH for the same products I had already received … NOT for additional products, but for the same products that they had already thanked me for completing my purchase. | (I am familiar with subscription purchasing services, and have used them, and am fully cognizant of when I am joining one and how to cancel. This was never presented as such in the Facebook ads and forms that I filled out). | I spent about an hour on the phone arguing with them until they posted two unsatisfactory refunds of $46.49 each, with me being very clear on the point that I was not satisfied and would not be with anything other than a full refund because I NEVER AUTHORIZED THE CHARGES. I did not agree at any point that I had authorized the charges, while they continued to insist that I had. Since we were never going to be in agreement, I said they could process the refunds but I would continue to dispute the actual authorization of the charges. | I did not authorize these two charges of $92.99 and I am DISPUTING the difference between the total $92.99 they have agreed to refund (through two pending refunds of $46.49 each) and the total amount of $185.98. So, in other words, there is still a total of $92.99 in dispute ($46.49 of each order).