Broadstone Shadow Creek Ranch

Broadstone Shadow Creek Ranch

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Comments Rating 1 (1 reviews)

This apartment complex is very deceiving. It looks great on the outside but it was built with little care and extremely cheaply. We were the first people to live in our unit and since moving in we have experience the following problems: | *All smoke detectors replaced within 60 days of moving in. | *Air conditioner failed not once but TWICE needing replacement both times. | *Deadbolt lock broke and locked us into the apartment for a few hours – was told if Fire Dept was called to break the door down we would be liable for damage. This is a HUGE safety problem. | *Master bath toilet wax ring needed replaced TWICE – leaked so bad the ceiling below us needed replaced. | *Kitchen sink leaked for unknown time period and caused damage to the cabinet. | *Kitchen faucet leaked and required maintenance to repair it. | *Front gate has been inoperable for over 3 weeks. Security issue. | *Key fob for fitness center has been inoperable for over 3 weeks. | *Fire alarm was blaring for close to 2 hours before notifying residents of the issue. Management seemed unconcerned and shut down their office to go home before residents were able to get back into their unit. Complete lack of customer service and a slap in the face to residents who were displaced while waiting for the problem to be fixed. Did they offer anything for our trouble? Nope. | *Palmetto bug infestation that took over a week to have pest control take care of it. We killed 5+ palmetto bugs in 3 days. | *Management has no concern about the condition of their units or if it affects the quality of life for residents. | *Almost every person in our building has broken their lease to get out of this community. | *Community changes “rules” on a weekly basis it seems. One new “rule” put in place was residents aren’t allowed to store bicycles or plants on their balcony. Mind you the units do not have any hall/coat closets. They expect residents to keep their bikes and other items in their living room. | *Extremely thin walls and floors. EXTREMELY THIN. I can hear our neighbors turn on and off the shower, open drawers etc. You can imagine what else is heard. | *Property developer used the cheapest materials and components possible. | *Carpet is so thin that you can feel the tack strip on your bare feet when transitioning from carpet to the hard surfaces. | *Ceiling fan in master bedroom can be heard running from other side of the apartment. | *Dryer stopped working and needed serviced. | *Received a fine for a dog turd found in the bushes at the DOG PARK. However there has been trash and metal banding in the bushes by our garage for MONTHS and it has yet to be picked up. Amazing that they go looking for dog waste to charge residents but don’t keep up on the trash/debris throughout the community. | SAVE YOU MONEY AND SANITY!!! DO NOT RENT FROM HERE!!!

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