Bronx Audio- Tony

Bronx Audio- Tony

Bronx Audio- Tony KO Customs Hard working customers BEWARE!! Read FIRST! Bronx New York!!. Worst experience ever. (No exaggeration) The degree of unprofessionalism is inexplicable. First sign.. The phone rings for ages and has no voicemail system so u have to call about 3-5 times before u catch someone in passing that says “oh hey the phones ringing maybe I should pick it up.” I dropped my car off for rim touch ups, paint and tints at 10am. The guy told me it would be ready by noon the next day. I show up from Stamford, CT to the Bronx at 5PM the next day and my car STILL wasn’t done!? And I received no notice that it wouldn’t be done on time? “Ok so what time will it be done I can wait here” I said to the guy. As he replied “tomorrow by 6-630pm”… Are you kidding me!!?? I just made accomdations to get out here and lost a day of work coaching and now it’s going to turn into 3 because I thought I was leaving straight from there to work and it won’t even be ready until after I’m supposed to be at work the next day!!?? Furthermore, they would not give me the contact info of the owner of the business! He said “All I know is he’s a guy named Omar.” Excuse me, …What!? What reputable business has no contact information for their boss who’s apparently some guy named Omar? This place is unreal. At best quick tints and leave people, nothing more. They are understaffed and unprofessional. It seems the only reason they are still in business is because of walk in customers & a premium location for traffic flow. You would be wise to stay away there are better places around in the Bronx that may be 10-15% more but 100% less headache and hassle. Hope this helps save a few unsuspecting hard working customers that deserve MUCH better customer service than Bronx Audio is capable of providing!

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