BudgetPetCare Complaint

Beware of Budget Pet Care dot com – Here”s why. Order No [protected]. Purchase total $297.87 – Animal flea control – Advantage II – 1) 12-months supply – Kittens & small cats 1-9 lbs (Purple), 2) 6-months supply – Cats over 9 lbs (Orange); 12-months supply – K9 Advantix Large Dogs 21-55 lbs (Red). All products upon arrival were placed in the same cool, dark place as specified. Note: products worked EXCEPT: Two vials from one-six-pack of Kittens and Small Cats contained NO medication at all. Four unopened vials remain of the six-pack package for inspection. I telephoned twice to [protected] for next steps to correct problem. First call, female voice – I left message w order # requesting return call. Nothing. Second call – male voice – I left message, again w order #, requesting return call. It”s now approximately two months later. Nothing. I call scam. It”s a bad business model to dismiss customers who would repurchase products. Again, I call Budget Pet Care dot com a scam. They have my telephone and order #. I still have faulty product as proof but would reorder with customer service.

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