Busuu

Busuu Complaint

Busuu.com claims to be a free language learning site. However, the free aspects of busuu.com are very limited. In order to get more benefit from this site, users are enticed to pay for a “gold” membership for one, three or six months. Busuu.com will automatically renew the membership just before it runs out FOR THE SAME LENGTH OF TERM THAT THE MEMBERSHIP WAS INITIALLTY TAKEN OUT FOR, i.e. if you have taken out a 6 month membership, then busuu.com will automatically renew it for another six months if you have not cancelled before the end of the initial membership. Should you decide to cancel your membership, say after one month, you will already have paid for six months and busuu.com will NOT REFUND any money already paid, effectively tying you into a contract. Shame on them for their awful business methods.

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