Terrible customer service. Negligent! Ordered from them by the specified deadline and everytime I checked their online order status it showed not shipped. Their website lists no phone number anywhere to reach them. In desperation I contacted the mfg and they confirmed my order was received in time to make Christmas deadline but they were behind. Gave me a phone number for carcoverplanet but is only an automated message directing callers to use their online system, to which they DO NOT respond.