Carter's

Carter's Review

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Receipt information: Store number: 00776 Trans number: 021939 Date: 07/31/17 Return receipt : Store number : 00776 Trans number: 02477 I purchased sneakers for my Grandson which was buy one get one free. I purchased size 10 and my Grandson wore them for a little while and complaint that they were tight. I took them off and went to the store to return them for size 11. When I went to the associate at returns she said that sneakers couldn’t be returned. I asked why she said store policy. I looked all around the store to see about the return policy and there was nothing. I bought the same sneakers size 11 and left the store very disappointed. Your sales associate suggested that I should buy thinner socks and he might be able to use. I have shopped in your stores for many years. I would like to know if this is your return policy…for no there is NO signs posted anywhere in the store. Sincerely, Lillian Guzman

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