Purchased a simple watch over their site. Promised delivery after 3 days of confirming payment. The product was delivery was late.. it was fine.. BUT IT WAS DELIVERED TO THE WRONG PERSON. They provided a name of the person who delivered, but I don”t know the person! It”s been 3 weeks and no resolution yet. How can they let the issue stand for that long. They”ve been waiting for response from their courier for THREE WEEKS? Is that how long it takes to get in touch with someone?? STUPID COMPANY. NO REFUNDS. NO FOLLOW UPS. NO NOTHING.
Clyde Almodova
Since now I have not received my Aquamate DSLR Waterproof Case I purchased this April. It was supposed to be delivered until May 17. A reponse to their email takes 48 hours and what’s more frustrating are the timid responses of their customer support! I asked to pick it up from their office instead but the only response I got was how sorry they are. I can’t believe there are tons of complaints about this company and definitely I won’t purchase from them anymore.